​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​J2882 - Our client is seeking a Internal Account Manager to develop and promote effective working relationships with the Sales and Credit Teams based in Ireland and the UK.

Salary: £35,000 - £40,000 plus excellent bonus and benefits. Location: Ireland, Dublin

 KEY RESPONSIBILITIES:

• Develop and promote effective working relationships with the Sales and Credit Teams based in Ireland, UK and Nordics.

• Support the Account Manager to manage and convert the pipeline of new business into executed agreements.

• Progress deals through credit and pay-out teams and resolving blockages by taking proactive actions.

• Provide cover for Account Managers where required.

• Provide quotations, follow up with customers and prepare agreement documentation.

• Take responsibility for challenging business processes that are not consistent with the expectations or requirements for the Irish market.

• Ensure operational processes and controls are followed to enable KPIs to be met.

• Monitor KPIs and recommend actions (escalating where necessary) to address changing business needs.

• Manage Customer queries and requests to conclusion. This will include the provision of settlement quotations, resolution of invoicing queries and collections support.

• Responsible for identifying and implementing change to deliver operational efficiencies within the customer experience and sales support areas. 

PERSON SPECIFICATION:

• A diligent, self-motivated team player passionate about delivering a quality service.

• You will have good asset finance knowledge complemented by an inquisitive mind and a willingness to work collaboratively with others to learn and overcome challenges.

• As a critical thinker, you will be constantly looking out for ways to identify and implement process improvements.

• A hands-on approach, capable of thinking for yourself and taking actions based on an understanding of priorities.

• Attention to detail when completing activities, ensuring the customer experience benefits from high quality service provision.

• Strong interpersonal skills to support the development of effective relationships that mean you can work in a team but be confident to challenge where needed.

• Excellent communication; being able to communicate effectively in Finnish and in English.

• Take responsibility for ensuring Finnish customer requirements and expectations are understood by the wider Operations Team. 

We strongly favour applicants with proven, relevant experience in Financial Services; particularly in Asset Finance and Leasing.

Applicants will only be considered with relevant in-country experience.